In order to effectively protect the privacy of bbdbuy users and optimize the user experience, we have updated this "BBDbuy User Privacy Policy (Revised Version)" in accordance with current laws and policies, detailing bbdbuy's policies and measures for obtaining, managing and protecting user personal information. This privacy policy applies to all services provided to you by bbdbuy, whether you obtain bbdbuy services through computer devices, mobile terminals or other devices.
If you have any questions about this privacy policy or related matters, you can contact us at any time by visiting the bbdbuy online customer service system, bbdbuy official service account or calling our customer service hotline.
This user privacy policy will help you understand the following:
1. What information do we collect from you?
2. How do we use your information?
3. Who do we share your information with?
4. How do we protect your information?
5. How long will we retain your information?
6. How do you exercise your rights regarding your information?
7. Dispute resolution/how to contact us
8. How will we notify you of changes to the policy?
1. What information do we collect about you?
Generally, you can visit our company on the Internet without telling us who you are or providing any personal information about yourself. However, to facilitate your use of our services, you may choose to provide us with the following information in various situations.
1) Information you provide to us. When you register for a bbdbuy account, we will save the basic information you provide: email address and password. If you wish, when you use our services, you can provide more information in your profile, including: name, gender, photo, birthday, contact number, country/region, education level and work experience.
2) Actions you perform. When you use our services, we automatically collect some data to make these services better meet your needs. Such data includes:
What you search for
Products/stores you visit
Date, time stamp and your communication with customer service.
Videos you watch
Ads you click or tap
Your location information
Device information
IP address and cookie data
2. How do we use your information?
We or our partners use your information to provide and improve the Services and to personalize your experience on our websites or mobile applications, including:
1) To contact you about your account, enter into a contract with you, provide you with our Services, comply with our legal obligations, protect your vital interests, or as necessary in the public interest to enable us to serve you more broadly.
To provide payment processing and account management, operate, measure and improve our Services, and keep our Services secure, robust and operational.
To contact you about your account by email, phone, SMS/text message, mail and push notifications on your mobile device to resolve account issues, resolve disputes, collect fees or outstanding balances, or otherwise as necessary to provide you with customer service.
To detect, prevent, mitigate and investigate fraud, security breaches or potential prohibited or illegal activities.
To enforce our membership agreement, this Privacy Notice or other policies, and to provide other services as described in the manner you requested when we collected your information.
2) We use your personal data to pursue our legitimate interests while maintaining your rights and freedoms. We have implemented measures to balance our interests with yours, including:
Improve our services, such as reviewing data related to stuck or conflicting pages encountered by members so that we can identify and resolve issues and provide you with a better experience.
Customize, evaluate and improve site advertising based on your advertising preferences.
Provide targeted marketing, service updates and promotional offers based on your communication preferences.
Contact you by email or mail to provide you with coupons, discounts and special promotions, as authorized by applicable law; collect your opinions through surveys or questionnaires, and inform you about our services.
Invite you to become our partner and participate in our company's projects through email, phone, SMS/text message, mail and push notifications on mobile devices.
Contact you about public policy issues or other current events related to your ability to use our services, which may include inviting you to participate in petitions, letter writing, phone calls or other types of public policy-related activities.
Accept your valuable comments or suggestions to us.
Measure the number of visits and click-through rates of pages at all levels of our websites and mobile applications, or other promotional results through GA/Baidu API.
Measuring seller performance (e.g. using shipping tracking data sent by sellers and shipping providers or provided by bbdbuy).
Monitoring and improving data security on our websites and mobile applications.
3) With your consent, we may use your personal data for the following purposes:
Providing you marketing promotions by phone, email, SMS or text message, including providing you with coupons, discounts and special promotions, providing you with the opportunity to use our platform services, website content of items and services you may like, and tracking your shopping cart, your watchlist, your collections, and the collections and sellers you choose to follow.
Providing you marketing promotions from other bbdbuy corporate members.
Providing you marketing promotions from third parties, including providing you with coupons, discounts and special promotions, providing you with the opportunity to use third-party services, website content of items and services you may like.
Using your sensitive personal data to facilitate certain types of transactions.
You have the right to withdraw your consent at any time.
We may use technologies that are considered automatic decision-making or profiling. We will not use automated decision-making technology to make decisions that significantly affect you unless the decision is an essential part of the contract between us and you, we have obtained your consent, or we are required by law to use such technology.
Please note that we will not share your personal information with any advertisers unless we have obtained your consent. We will not solicit personal information from children or other persons who are not responsible for their own actions without the permission of their guardians, without their knowledge and presence, nor will we send them requests for personal information.
3. Who do we share your information with?
We will not sell, rent or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent. In order to ensure the provision of operational services to you, comply with our legal obligations, enforce membership contracts, promote our marketing and advertising activities, prevent, detect, reduce and investigate fraud or illegal activities related to our services, we may share your information with the following parties for the following purposes:
1) bbdbuy related group companies may use this information to:
Provide joint content and services (such as registration, transactions and customer support).
Help detect, investigate, reduce and prevent fraud and illegal activities, violations of our membership agreement, and data security breaches.
Provide you with personalized advertising
Improve its products, websites, applications, services, tools and marketing communications.
Bbdbuy's related group companies will use your information to send you marketing communications only if you agree to receive marketing communications from Bbdbuy's related group companies or other laws allow.
2) Service providers and financial institution partners are as follows:
Third-party service providers who help us provide services, payment processing services, help us provide personalized advertising, help us prevent, detect, reduce and investigate potential illegal activities, violations of membership agreements, fraud and/or security breaches, collect accounts, affiliate and reward programs, affiliate credit cards and other businesses.
Third-party financial institutions that work with us to provide you with financial products so that they can provide joint content and services (such as registration, transactions and customer support). These third-party financial institution partners will only use your personal information to send you marketing communications if you request their services.
For third-party shipping companies (such as DHL, SAL, FBA, etc.), we share shipping addresses, contact information, and shipping tracking information for the purpose of shipping purchased items and other shipping-related communications.
3) Law enforcement agencies, public security authorities, or other judicial agencies and organizations
To comply with legal obligations, procedures, or requests.
To enforce our Terms of Service and other agreements, policies, and standards, including investigating any potential violations.
To detect, prevent, or otherwise address security, fraud, or technical issues.
To protect the rights, property, or safety of us, our users, third parties, or the public (including exchanging information with other companies and organizations to prevent fraud) as required or permitted by law. We will only disclose information that we deem relevant to an investigation or inquiry, such as name, city, state, zip code, phone number, email address, member account history, IP address, fraud complaints.
4) Change of ownership
If we are merged or acquired by another company, we may share information with them in accordance with our privacy policy. In this case, we will require the new joint entity to comply with this user privacy policy when handling your information. If we intend to process your information for purposes not covered in this Privacy Policy, you will be notified of the new use of your personal information in advance.
4. How do we protect your information?
Your personal information will be accessible from our servers and will be processed on our servers. We are committed to protecting the privacy and integrity of your personal information wherever it is stored. Your personal information will be subject to our technical and organizational control and subject to our policies and procedures (including this Privacy Policy).
When we collect information from you, we will clearly and comprehensively introduce to you how this information will be used in the future. You can provide us with all or part of the information we want to collect according to your personal wishes. At the same time, you also have the right to tell us what you want certain information to be used for or what you do not want certain information to be used for, and we will respect your wishes. Our company guarantees the security and quality of the information data you provide to us in physical, electronic and other ways.
Note: Some countries, regions or organizations may not have issued strict laws and regulations to protect your information. In these regions or organizations, our company will still process your information in the manner described in this Privacy Policy.
5. How long will we retain your information?
Once you successfully register a bbdbuy account, we will permanently store your personal information. We will also delete your information in advance if you request it. We will retain the required data in accordance with our legal obligations.
6. How do you exercise your rights regarding your information?
Generally, we will ask for your permission to use your personal information when we collect it. If you request, we can also ask for your permission before each use. You can also take the initiative to learn about the use of your information through various channels such as newspapers and the Internet. If you find that your personal information has been used without your authorization, you can contact us by phone or online to jointly investigate the root cause of the problem and take protective measures to ensure the security of your personal privacy.
At the same time, for the personal information we hold about you, you have the right to access, modify or delete your data, or limit or refuse to let us process your data:
1) Access and correction. You can log in to your account to view, review and update most of your personal information. If your personal information changes or is inaccurate, please update your personal information immediately.
2) Inquiry. To request whether there is a charge for inquiry, please contact us if permitted by applicable national law.
3) Restriction and objection. In certain circumstances, you have the right to ask us to stop processing your personal information we hold except for storage purposes. However, please note that if you ask us to stop processing some or all of your personal information, or you withdraw (if applicable) your consent to use or disclose your personal information for the purposes set out in this Privacy Policy, we may not be able to provide you with all the services and customer support available to members (authorized by this Privacy Policy Notice and Membership Agreement). We may reuse such personal information if we have a legitimate reason under data protection law (for example, to maintain legal claims or provide protection for others).
4) Removal. When you make a request, we will close your account and remove your personal information from others as soon as reasonably possible based on your account activity and applicable national laws.
7. Dispute Resolution/How to Contact Us
If you have questions or complaints about this User Privacy Policy or our data processing practices, you can contact our office by any correspondence at: Bay Area Digital Warehouse, Dalang Street, Longhua District, Shenzhen City, Guangdong Province, China
Data Controller: bbdbuy
Developer Name: Yipai Digital Technology (Huizhou) Co., Ltd.
Email: a1360800840@gmail.com
8. How will we notify you of changes to the policy?
If we make any significant changes to this policy, we will post the updated policy here and notify our users on the bbdbuy website or mobile application. Please check this page frequently to learn about any updates or changes to this policy.
Instructions
By using the bbdbuy website and mobile application, you accept our rules and policies regarding your personal information, and you expressly consent to our collection, processing and use and storage of your personal information in accordance with this policy.
You acknowledge that you have read and understood this Privacy Policy.
If you do not agree to this Privacy Policy, you will not be able to use the Service. If you change your mind in the future, you may withdraw your consent to the use of your personal information in accordance with this policy.